Sector 05 of 08 · Professional Services

Outsourced Support for Professional Services Firms

Client administration, invoicing, technology questions and hiring all take time away from client work. HIve can take on that operational load, so your professionals stay focused on clients.

Administration
Invoicing and digital filing
Helpdesk
Help with everyday software issues
Hiring
Sourcing and screening support
Response
Reply within one business day
01 Where the pressure shows up

Operational work that competes with client work.

In firms where expertise is the product, every hour spent on administration is an hour not spent with clients.

  1. Administrative backlog

    Invoices, documents and records pile up alongside client deadlines.

  2. Everyday tech issues

    Software questions and troubleshooting interrupt staff who should be doing client work.

  3. Hiring

    Sourcing and screening candidates is slow when partners and managers are busy with clients.

02 How HIve can help

Services that fit professional services work.

These are the HIve services most relevant to professional services businesses. The services stay the same; the workflows and priorities are adapted to your business during planning.

03 How we work together

Built around how you already work.

No one-size-fits-all playbook. Every engagement follows the same four steps, starting with understanding how your professional services business actually runs.

Start with step one
  1. Listen first

    We take the time to truly understand the challenges and objectives you face day to day — before anything is designed.

  2. Draw up the plan

    We create a clear, realistic workflow that suits your tools and meets your standards, rather than a one-size-fits-all playbook.

  3. Get started

    Our experienced team takes charge of the process with as little disruption to your business as possible.

  4. Keep improving

    We keep reviewing performance, exchange frank feedback with you and adjust the output.

04 FAQ

Questions from professional services businesses.

Contracts, onboarding, working hours and data access are covered on the full FAQ page.

Read the full HIve FAQ
What work can HIve take on for a professional services firm?
Invoicing support, digital filing and record management, help with everyday software issues, and recruitment support such as sourcing, screening and interview coordination.
How is confidential client information handled?
The team works inside your existing systems under your own access controls and confidentiality standards. Share your requirements during planning so the workflow is built around them.
Can we start with one service?
Yes. Services can be used on their own, or combined later as your needs change.
05 Other sectors

Other sectors HIve can support.

Same services, adapted to each sector's workflows.

Let's talk

Have an operational bottleneck you'd like to solve?

Let us know what's slowing your professional services business down and we'll put together a team arrangement for it. We reply within one business day.